Answers to Commonly Asked Questions
- Animals loose in the car can be a distraction to drivers. Puppies easily get carsick. Puppy should travel home in travel crate secured by a seat belt. If you do not have one, we have travel crates for sale.
- Yes. Pup must be at least 8 weeks old, and be contained in a flight approved travel crate. We charge for the flight crate, plus there is a Agents fee to pay, and the Air N.Z.
cost. Flight costs change from time to time, so will advise when flying puppies.
- When you arrive home give puppy time to rest and settle in a "Safe Place" (crate or puppy pen set up with a bed, comfort toy, water and paper (if paper training). Avoid over stimulation, too much excitement, or exhausting puppy. It's only a Baby! Give a small feed, then rest.
- It will take a bit of time for puppy to settle into it's new sourroundings and your routines. Start as you mean to continue. Be consistent with your rules. Be patient, growling at puppy will only make it anxious.
- Your puppy has been weaned onto EUKANUBA SMALL BREED PUPPY kibble. Feed the daily ration as 4-5 small feeds spread over the day and evening. Feed dry, unless instructed otherwise. Make sure puppy has acces to fresh, clean water at all times.
- If you feed too much, puppy may get loose runny stools. Give half the amount the next feed. If not back to normal by the following feed, please contact us.
Keep a check on puppy"s weight and body condition to ensure puppy is getting enough.
- Up to now puppy has slept with its litter mates and may cry when left on its own. Provide a warm, comfortable bed in a safe place. Bed toys for puppy to snuggle up to can help. Do not to play with or fuss over puppy during the night. If you need to check puppy is OK, keep light low and avoid talking - see that everything is alright and leave.
- PAPER TRAINING: You provide paper / litter / "piddle pads"for puppy to toilet on when inside.
CRATE TRAINING: Puppy does not toilet inside. You will need to take puppy out to the toilet area every 3-4 hours day and night. Gradually increase the time between toileting.
The method you choose must fit your lifestyle. You must be consistent. Be patient it could take some time.
- Whent its time to move toileting outside, take some soiled paper / litter out to the place you want puppy to go toilet. Take puppy out to the toilet area several times a day (puppy is more likely to go toilet first thing in the morning and after meals, go again just before bed-time). If puppy starts whining, sniffing in corners or circling, take it out to the toilet area. Give puppy PRAISE for going toilet in the toileting area, then dispose safely of the poo.
- Do not growl or smack puppy for making a mistake. It happens! Clean up immediatley to remove smell and prevent staining. Take puppy out to the toilet area. Do not expect it to go - its just been.
- Puppy will benefit greatly from regular brushing &
combing to keep the coat clean, shiny and healty. The time spent grooming puppy is great for socialization and gives you time to do regular health checks. Regular routine bathing is not required. Bath puppy if dirty or smells doggy. Use a puppy shampoo following the instructions on the bottle. Use a damp cloth to wash the head and face.
- Depends on coat type and length: Metal comb, slicker brush, natural bristle brush, nail clippers (the right size for puppy), round tipped scissors for clipping hair around eyes and between foot pads, tooth brush & dog tooth paste.
- Your puppy has had a Pre-puchase vet check and 1st Vaccination. We highly reccommend that you take puppy to your own vet, after you had puppy home a couple of days, just to check everything is as it should be. If you or your vet has any concerns email me straight away so we can sort any problems out.
- Your puppy will soon start to get its adult teeth and will chew on everying, including fingers. Give puppy chew toys, chew bones, dental sticks, to help with teething. Do not allow puppy to chew on you. Yelp and turn away, avoid engaging with puppy for 10 seconds.
- Supervise puppy around children, other dogs and cats until you are certain that your children will handle puppy without causing harm, and your other pets are comfortable around puppy. Watch out for puppy chewing electical cords or getting into foods or household products that could make puppy sick.